Privacy Policy for Lukku

Last Updated: 05/04/2026

Welcome to Lukku (accessible via lukku.co.ke). We are committed to protecting the privacy and personal data of our users, vendors, and creative community in Kenya and beyond. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect information to provide a better experience for our users. This includes:

• Personal Information: Name, email address, and phone number (collected when you sign up, contact us, or register as a vendor).

• Usage Data: IP addresses, browser types, and pages visited on Lukku to help us understand how our platform is used.

• Cookies: Small files stored on your device that help us remember your preferences and improve site performance.

2. How We Use Your Information

Your data is used to:

• Operate and maintain the Lukku platform and e-commerce services.

• Communicate with you regarding updates, promotions, or the Chiaroscuro Challenge.

• Process vendor applications and manage digital storefronts.

• Improve our content quality and user interface.

3. Google AdSense and Third-Party Advertising

Lukku uses Google AdSense to serve advertisements. Please note:

• Cookies: Google, as a third-party vendor, uses cookies to serve ads on our site based on your prior visits to Lukku or other websites.

• Personalized Ads: Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

• Opt-Out: You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

4. Data Protection Under Kenyan Law

In compliance with the Kenya Data Protection Act (2019), Lukku acknowledges your rights as a data subject:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Correction: You may request that we update any inaccurate or incomplete information.

• Right to Erasure: You can request that we delete your personal data from our systems.

• Consent: We only process your data with your informed consent, which you provide by using our platform.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our site may contain links to other websites (such as vendor social media profiles or external magazines). We are not responsible for the privacy practices of these external sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

• Email: lukku.mag@gmail.com

• Location: Nairobi, Kenya